Read Customer Reviews | Sunset Door Inc. | Kitchener

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Rating Summary of 39 Reviews

5 stars
4 stars
3 stars
2 stars
1 star

Average Customer Review

 (39 customer reviews)
4.9 stars out of 5

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Excellent Customer Service

Reviewed by (Waterloo, ON) | January 17, 2017 | 5 stars out of 5

I had an issue with garage door opener and key pad, the person who attended the call was very kind, she gave me some tips to fix that problem and it worked, I didn't have to pay any money and the company helped me in fixing my issue without any cost. The person was very polite and highly professional in interaction, overall I had a great experience. I will certainly refer this company to my other friends.

Great experience

Reviewed by (Kitchener, ON) | December 19, 2016 | 5 stars out of 5

From Sales to installation everything went smooth. Garage door works great and I would recommend this company.

Great Quality and Service

Reviewed by (Waterloo, ON) | September 16, 2016 | 5 stars out of 5

From the first phone call to inquire about replacing our garage door I was impressed with the efficiency and knowledgeable service.

Product Installed:

Very pleased

Reviewed by (Waterloo, ON) | September 14, 2016 | 5 stars out of 5

I worked with Marvin and was able to design the exact door I wanted. Install was done very professionally.

Will order my next door from here as well.


Product Installed:

great product and service

Reviewed by (kitchener, ON) | September 08, 2016 | 4 stars out of 5

From start to finish a great product and fantastic service by Sunset Doors.

Company Response:
Thank you Marios for your business and for your patience in waiting for the door after shipping damage occurred. It was our first VOG we installed and it looked great on your house with the Satin windows (...)

Product Installed:

Amazing Work!

Reviewed by (Cambridge, ON) | September 06, 2016 | 5 stars out of 5

From the first point of contact, with questions, scheduling and install - very satisfied with my new garage door and opener.
The quality and care put in was very impressive, which we've receiving many compliments on. I highly recommend Sunset Door Inc.

Company Response:
Thank you so much for your kind comments. I know that because of the Garaga's shut down the door took a little longer to arrive than we first expected. Glad your receiving compliments on your new (...)

Product Installed:

Love our new garage door

Reviewed by (Kitchener, ON) | August 10, 2016 | 5 stars out of 5

The door is a quality product and service was excellent. One of the items that interested us was the door was CANADIAN MADE.

Company Response:
Thank you Mike. We appreciate your business and thanks for your comments. Glad you like your new door!

Product Installed:

The Whitney's, Kitchener Ont.

Reviewed by (Kitchener, ON) | July 19, 2016 | 5 stars out of 5

We were SO impressed with Marv from his speedy response to our first inquiry of new garage doors to the completion of installation. He came to our house within hours with samples and sent us an email with quotes immediately. We ordered the doors and they arrived and were installed exactly when promised. Marv did an excellent job installing the doors and his attention to detail was outstanding. We are so happy with the quality of installation and product. We HIGHLY recommend Sunset Door Inc!! TOP (...)

Company Response:
Thank you so much for you kind comments. It was a pleasure to deal with you also. Your recommendations about our company and products is appreciated.


Product Installed:


Reviewed by | July 19, 2016 | 5 stars out of 5


Excellent overall

Reviewed by (Breslau, ON) | July 09, 2016 | 5 stars out of 5

Our new garage door is wonderful. With the R value, we already notice the garage is cooler in temperature this summer. The mechanism is top notch - just like the service from sales to install.
We will recommend Sunset Doors to our friends.

Company Response:
Thanks so much for your kind comments. Thanks for your recommendations to your friends. It is always appreciated. Thanks again for your business.


Product Installed:

love my new door!

Reviewed by (Kitchener , ON) | July 09, 2016 | 5 stars out of 5

Work done as Promised. Many compliments on finished product.

Company Response:
Thanks Betty for choice with Sunset Door Inc. We appreciate it.

Product Installed:

Sunset Door Inc is highly recommended

Reviewed by (Waterloo, ON) | June 07, 2016 | 5 stars out of 5

Starting with an accommodating time for a visit to assess and suggest, to a timely quote the experience was good. Our positive decision was met with a timely installation suggestion (we needed a door badly) which we accepted. The door which we ordered was installed in the prescribed time and a professional job, including cleanup was acommplished. Marvin and Brian are pros.

Product Installed:

fantastic service

Reviewed by (Kitchener, ON) | June 06, 2016 | 5 stars out of 5

I needed a repair on my garage door. I called, left a message and got a response almost right away. The repair person came when he said he would, was polite, and fixed my door in no time. It was one of the least stressful repairs I've had to deal with in a long time.

Great doors

Reviewed by (Kitchener, ON) | June 06, 2016 | 5 stars out of 5

Very impressed with the doors and the overall experience

Product Installed:

Excellent service

Reviewed by | May 09, 2016 | 5 stars out of 5

Great work done. Excellent service!

Product Installed:

Garage Facelift

Reviewed by (Elmira, ON) | April 22, 2016 | 5 stars out of 5

We are very pleased with our new Garaga Garage Door installed by Sunset Door. We especially appreciated how they brought nice sized samples for us to see and how well they explained various options. They also allowed us to choose an installation date and came at the date and time expected to do an efficient installation. Now comes the test of time but so far very excellent results. Thank You Sunset Door

Product Installed:

Thanks for our new garage door!!!

Reviewed by (Elmira, ON) | April 21, 2016 | 4 stars out of 5

Hey Marvin Thanks for your great service, your advice and input regarding our new Garaga garage door. From your initial visit to our house, ordering the door and the installation , everything went perfect. Your installer Brian did a great job and we have had numerous compliments. Thanks again for your great service.
Bill and Ruth

Product Installed:

A Happy Customer

Reviewed by (Baden, ON) | March 27, 2016 | 5 stars out of 5

Excellent product.
Excellent service.
Reasonable price.


Reviewed by (GUELPH, ON) | January 13, 2016 | 5 stars out of 5


Company Response:
Thanks Bill again for your business. It is always appreciated and we appreciate your kind comments. Brian took a few pictures of your new doors after they were installed and has showed them to several (...)

Product Installed:

Sunset Doors

Reviewed by (Kitchener, ON) | November 19, 2015 | 5 stars out of 5

great company, great product.

Company Response:
Thank you Clarence for taking the time to check out our company. It was a pleasure to deal with you.


Product Installed:

Satisfied Customer

Reviewed by (Kitchener, ON) | November 18, 2015 | 5 stars out of 5

Friendly service from beginning to end, we are happy with our new door.

Company Response:
Thanks Dave. Your comments and business are appreciated.

Product Installed:

Title ?

Reviewed by (Kitchener, ON) | November 17, 2015 | 5 stars out of 5

Good communication with company/sale. The technician was excellent!

Product Installed:

Wow factor for sure!

Reviewed by (Kitchener, ) | October 13, 2015 | 5 stars out of 5

Excellent sales and service!
Truly added value to our home!

Company Response:
Thanks John. We appreciate you comments and your business. It was a pleasure to do business with you. Love your backyard!!!


Product Installed:


Reviewed by (Kitchener, ON) | September 29, 2015 | 5 stars out of 5

from beginning to end, the service I received was excellent. The installation was very fast and very well done. I will recommend sunset door to all my friends!

Company Response:
Thanks Sharlene!

Product Installed:

new doors

Reviewed by (kitchener, ON) | September 29, 2015 | 5 stars out of 5

I had an easy experience with sunset doors. The company was recommended by a friend, I made a phone call, Marvin came out looked at what I wanted, took measurements. The price was exceptable, the doors were ordered and in a couple weeks they were ready. The installer came out right at 8 am and started work. He took out the old doors and railings, installed the new stuff and made a nice clean job. The doors look good and everything is working fine.

Company Response:
Thanks Laszlo. The business is appreciated.


Product Installed:

Knowledgeable and Friendly

Reviewed by (Cambridge, ON) | September 09, 2015 | 5 stars out of 5

My Wife and I recently had a new garage door installed and the entire process was a pleasure. When Marv came around to look at our needs he understood exactly what we required and guided us through the entire process in a non-rushed, non-pressured friendly manner. During the install, Brian had the same attitude...friendly, knowledgeable and extremely competent. We highly recommend Sunset Door Inc.!

Company Response:
Thank you Jeff. Brian mentioned to me how good the door looked on your garage! It was also a pleasure to do business with you. We really do appreciate it.


Product Installed:

Architect Approved!

Reviewed by (Waterloo, ON) | July 28, 2015 | 5 stars out of 5

Marvin of Sunset Door was easy and excellent to deal with.
Sunset listened carefully to our design needs and delivered.
Cost for value was the most reasonable in the region.
Our new Garaga Door looks awesome!

Company Response:
Thanks for your kind comments. It is always nice to hear that people appreciate our products and our services.


Product Installed:

Excellent Experience

Reviewed by (Waterloo, ON) | July 11, 2015 | 5 stars out of 5

Top notch service and an excellent product.

New Garage

Reviewed by (kitchener, ON) | June 30, 2015 | 5 stars out of 5

Overall a good company to deal with. Pleased with the service.

Product Installed:


Reviewed by (waterloo, ON) | June 23, 2015 | 5 stars out of 5

Everything was as stated in the quote.

Product Installed:

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